Two new updates to Microsoft’s Copilot generative AI tool promise to increase your team’s productivity when it comes to doing research. The Researcher and Analyst tools tap into OpenAI’s most advanced models ...
Cybersecurity is a priority for businesses, but the reality is that most of your employees will choose convenience over security every time. In other words, if they see security measures as a ...
SaaS (Software as a Service) forms the backbone of modern businesses in all industries. From collaboration tools to customer relationship management (CRM) systems, companies rely on these tools for day-to-day operations and ...
Pop quiz: What type of businesses are cybercriminals’ favorite targets? If you answered giant, multi-million dollar corporations, you would be wrong. The truth is that today’s hackers and bad actors don’t always ...
Today’s workplace is nothing like the days of “Mad Men,” with rigid office spaces, endless paperwork, and long commutes. Instead, digital transformation in workplaces allows for work environments where communication is seamless, ...
Customer service can make or break your business’s reputation. Your customers expect quick, efficient, and helpful responses, and not always during regular business hours. This is where AI chatbots in customer service ...
Digital transformation is more than a buzzword. It becomes a powerful shift helping small and medium-sized businesses (SMBs) compete, grow, and thrive. The benefits of digital transformation more than justify the effort ...
In today’s digital-first world, cybersecurity isn’t just another item to check off your to-do list. It’s the backbone of your business’s survival. Without it, it’s just a matter of time before something ...
If you own a business, keeping your networks and data safe can feel like an endless game of Whack-a-Mole. Hackers never seem to rest, and this time, they’ve set their sights on ...
If building a tailored AI-powered assistant seems out of reach, Oracle’s newly launched AI Agent Studio may be what you’re looking for. The new platform allows businesses to create, manage, and deploy ...
Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.
