Austin (512) 336-2970

Blog

Microsoft’s AI Agents Supercharge Work Research

Two new updates to Microsoft’s Copilot generative AI tool promise to increase your team’s productivity when it comes to doing research. The Researcher and Analyst tools tap into OpenAI’s most advanced models ...

Secure Passwords Without Sacrificing User Experience

Cybersecurity is a priority for businesses, but the reality is that most of your employees will choose convenience over security every time. In other words, if they see security measures as a ...

SaaS Security Demands Identity Threat Readiness

SaaS (Software as a Service) forms the backbone of modern businesses in all industries. From collaboration tools to customer relationship management (CRM) systems, companies rely on these tools for day-to-day operations and ...

Cybersecurity Essentials for Every Business Owner

Pop quiz: What type of businesses are cybercriminals’ favorite targets? If you answered giant, multi-million dollar corporations, you would be wrong. The truth is that today’s hackers and bad actors don’t always ...

How Technology Is Redefining Workplace Culture and Productivity

Today’s workplace is nothing like the days of “Mad Men,” with rigid office spaces, endless paperwork, and long commutes. Instead, digital transformation in workplaces allows for work environments where communication is seamless, ...

How AI and Chatbots Are Changing Customer Service

Customer service can make or break your business’s reputation. Your customers expect quick, efficient, and helpful responses, and not always during regular business hours. This is where AI chatbots in customer service ...

How Digital Transformation Is Reshaping Small Businesses

Digital transformation is more than a buzzword. It becomes a powerful shift helping small and medium-sized businesses (SMBs) compete, grow, and thrive. The benefits of digital transformation more than justify the effort ...

Shield Your Business From Growing Cyber Threats

In today’s digital-first world, cybersecurity isn’t just another item to check off your to-do list. It’s the backbone of your business’s survival. Without it, it’s just a matter of time before something ...

Cisco Smart Licensing Hit by Major Exploits

If you own a business, keeping your networks and data safe can feel like an endless game of Whack-a-Mole. Hackers never seem to rest, and this time, they’ve set their sights on ...

Oracle Empowers Businesses To Create AI Agents

If building a tailored AI-powered assistant seems out of reach, Oracle’s newly launched AI Agent Studio may be what you’re looking for. The new platform allows businesses to create, manage, and deploy ...

Blog

Microsoft’s AI Agents Supercharge Work Research

Microsoft’s AI Agents Supercharge Work Research

Two new updates to Microsoft’s Copilot generative AI tool promise to increase your team’s productivity when it comes to doing[...]
Secure Passwords Without Sacrificing User Experience

Secure Passwords Without Sacrificing User Experience

Cybersecurity is a priority for businesses, but the reality is that most of your employees will choose convenience over security[...]
SaaS Security Demands Identity Threat Readiness

SaaS Security Demands Identity Threat Readiness

SaaS (Software as a Service) forms the backbone of modern businesses in all industries. From collaboration tools to customer relationship[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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