Austin (512) 336-2970

Archive for August, 2024

Smart Contracts: Enhancing Business Agreements and Transactions

One challenge for businesses today is finding ways to remain ahead of the competition while managing ever-increasing costs. Improving efficiency is one effective strategy for addressing these obstacles, and that often means ...

Emerging Threat: Unveiling the Latest Malware Campaign

Just when you think you understand the latest malware campaigns and cybercrime tactics, a new one pops up that is even more insidious. Case in point: A recently discovered attack launches a ...

New Features for Google Meet Mobile Calls

It may be hard to imagine now, but it wasn’t long ago that video calling was something we only saw in futuristic science fiction movies. Today, seeing someone on the phone or ...

Voice Technology: Transforming the Customer Service Landscape

The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned often find ...

Introducing Proton AI Writing Tool — A Fast and Efficient Way To Write Emails Better

For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use it for collaboration efforts. However, emails are the modern-day version ...

New Malware Capable of Completely Disabling Your Antivirus

One of the most common cybersecurity tips for any business is to keep your antivirus protection updated. However, if you are the target of a new and dangerous form of malware, that ...

Cybersecurity in Business: Safeguarding Data in the Digital Frontier

With the ever-rising digital age comes artificial intelligence, machine learning, and other technological advancements that enhance how companies perform processes and communicate with consumers. Unfortunately, as tech tools make things easier for ...

Digital Transformation: How Traditional Businesses are Thriving in the Digital Age

At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring in customers. Now, especially in the recent decade, technological advancements ...

The Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams

Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote workers tune ...

AI-Powered Customer Service: Elevating the Customer Experience

In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they want as ...

Blog

Mobile Phishing Attacks on Businesses Surge to New Highs

Mobile Phishing Attacks on Businesses Surge to New Highs

Suppose your business focuses its phishing protection efforts on email. In that case, it’s time to reevaluate your enterprise security[...]
Energy Storage Technologies: Reducing Costs and Increasing Efficiency for Industries

Energy Storage Technologies: Reducing Costs and Increasing Efficiency for Industries

Managing power consumption in industrial enterprises is critical due to soaring costs and an increased focus on sustainability. As more[...]
Tech-Enabled Personalization: Crafting Unique Experiences for Your Customers

Tech-Enabled Personalization: Crafting Unique Experiences for Your Customers

You must stand out when there’s a sea of companies like yours offering the same products and services. Many choose[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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