Austin (512) 336-2970

Archive for January, 2023

Top Benefits of Email Marketing for IT Companies

Email marketing is a highly successful strategy for modern businesses, giving a variety of advantages that may assist in increasing customer interaction, brand exposure, and lead generation. Here are some of ...

Preparing for the End of Windows 10

Businesses around the world have adopted Windows 10, one of Microsoft's most popular operating systems. However, Microsoft will cease selling certain digital downloads of the popular operating system on January 31, 2023. ...

The Benefits of a VPN for Your Business

VPNs, or virtual private networks, have grown in popularity recently as more people recognize the need for internet privacy and security. A VPN is a software that encrypts your internet connection, making ...

Advantages of a Hybrid Cloud

Public and private cloud infrastructures have benefits and drawbacks that can impact small to medium-sized businesses. Some advantages of public cloud infrastructure include lower costs, scalability, and flexibility. However, public clouds also ...

Data Breach at GoTo: Encrypted Customer Information Compromised

On January 23, 2023, GoTo released a statement detailing an update to the ongoing data breach investigation. Business owners should pay attention to this incident and its implications for their security practices. ...

PayPal Hack: 35,000 Accounts Compromised in Credential Stuffing Attack

On December 20, 2022, PayPal, one of the most widely used online payment platforms, confirmed that 35,000 users' accounts had been compromised due to a security breach. An unauthorized party viewed and ...

Maximizing Productivity with Managed IT Services

Businesses seeking to improve productivity and minimize disruptions caused by IT issues can benefit from managed IT services. A managed service provider (MSP) can provide businesses with the expertise to maintain and ...

T-Mobile Data Breach Impacts Millions

The mobile phone provider recently announced that a data breach had impacted 37 million T-Mobile accounts. In a Form 8-K filing with the US Securities and Exchange Commission, T-Mobile said they realized ...

The Top 3 Benefits of Outsourcing IT Support

Businesses of all sizes can benefit from outsourcing IT support because of the accessibility to specialized knowledge, cost reductions, and operational flexibility. Some top benefits of outsourcing IT support include financial savings, ...

Don’t Let Outdated Operating Systems Put Your Business at Risk

As the New Year begins, business owners need to be aware of a significant change in the technology landscape: the end of Microsoft's support for Windows 7 and 8.1. As of January ...

Blog

Bitwarden’s Passkey Feature for Businesses

Bitwarden’s Passkey Feature for Businesses

Today's companies need some way to authenticate user access to protect their systems and sensitive data from unauthorized access. Passwords[...]
Improving Productivity in the Workplace

Improving Productivity in the Workplace

As an employer, your primary focus is keeping your business afloat by maintaining staff productivity, which increases company efficiency and[...]
The Rise of Conversational AI: Transforming Customer Support

The Rise of Conversational AI: Transforming Customer Support

If the thought of "chatting" with artificial intelligence seems alien to you, you might be surprised that you're already doing[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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