Austin (512) 336-2970

Blog

The Role of Data Visualization in Business Decision-Making

Decision-makers are always under intense pressure. They often have to process tons of information over a short time to make these decisions. In many cases, the information comes in raw numbers and ...

Beware of This New Windows Search Malware

Sending emails helps you communicate with employees, especially remote ones for whom you need to make extra efforts to keep in the loop. You send your workers messages, links, attachments, and invoices ...

Improving Customer Support With Cloud Solutions

When customers need help from your company, they expect more than just a friendly voice on the other end of the line. They want prompt service that does everything possible to solve ...

The Importance of Regular IT Audits

Are you aware of your company’s security risks? Do you know if you have adequate protection in place to stop cyber threats? Are you certain that you’re in compliance with all applicable ...

Apple’s New Password Manager

If you’re a business owner and a long-time Apple user, you’re likely aware of and use iCloud Keychain for your company. This built-in password manager offers unique autofill, sync, and recovery features ...

Securing Your Business With Multi-Factor Authentication

Most people expect to enter a username and password to access secure networks and accounts online. They also expect that password protection for sensitive data will stop unauthorized access. Unfortunately, single-factor authentication ...

Using Technology to Enhance Customer Loyalty Programs

How connected is your business? Have you gone so far as to implement the latest technology into your point of sale, marketing efforts, or customer loyalty programs? If not, you’re missing a ...

Zoom Introduces Post-Quantum End-to-End Encryption

Zoom Introduces Post-Quantum End-to-End Encryption The security features of Zoom are getting a big boost. Post-quantum end-to-end encryption (E2EE) is now available in Zoom Meetings. This new encryption standard will soon be ...

Building a Mobile App for Your Business: Is It Worth It?

Some business owners obsess over the Google algorithm, appeasing it with keywords, clear and concise website layouts, and more. These factors are crucial for ranking highly on SERPs so searchers find that ...

Microsoft Outage: Impact on Business Services

On May 23, 2024, a Microsoft outage caused widespread disruption to several popular services. These include Bing, Microsoft’s Copilot programming assistant, ChatGPT’s internet search, and DuckDuckGo. The outage began around 3 AM ...

Blog

Stay One Step Ahead: Combating the Top Cybersecurity Threats

Stay One Step Ahead: Combating the Top Cybersecurity Threats

Business owners fulfill customer and employee demands to stay competitive and relevant in a fast-paced economy, especially with many similar[...]
Improving Business Efficiency with Advanced Predictive Technology

Improving Business Efficiency with Advanced Predictive Technology

Any business owner knows making company decisions usually involves trial and error, leading to hits or misses in customer satisfaction[...]
ChatGPT Now Available for All Mac Users: What You Need to Know

ChatGPT Now Available for All Mac Users: What You Need to Know

Fancy yourself an early adopter who can't wait to snatch up the latest tech goodies? If so, you were probably[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

Proud Member of

The 20 Elite