Austin (512) 336-2970

Blog

Tech Tools for Marketing and Customer Engagement

Knowing how to embrace tech tools for marketing and customer engagement can make a dramatic difference in how your company grows and progresses in your industry. Customer engagement and marketing are essential ...

November 2023 Microsoft Patch Tuesday Updates

As with any second Tuesday of the month, November 2023’s Patch Tuesday included many repairs to Microsoft security features, among other crucial vulnerabilities. We’ll discuss what these patches mean for Windows products ...

What Business Owners Should Know About Cyber Insurance

Are you prepared for the fallout of a cyber-attack? Many businesses don't think they need to invest in cyber insurance, but doing so can save you plenty of money. Discover what you ...

The Importance of Multi-Factor Authentication

Business owners and their customers are intimately familiar with trying to log in to some online account before receiving a text message that contains a code. Before you can enter your account, ...

How Contactless Payments Can Improve Business

Emphasizing efficiency is still one of the most effective ways to streamline your operation, no matter your niche. That’s why a concept like contactless payments continues to find traction.  How do ...

Beware of QR Code Phishing Scams

The popularity of the QR code has grown rapidly. These Tetris-like black and white boxes are appearing on merchandise, advertising, and even in television programs. While QR codes provide a lot of ...

Cloud Computing: Transforming Business Infrastructure

It should come as no surprise that cloud computing is fast becoming the dominant form of data storage for companies that want to keep insights or data safe and save some money ...

Beware of DDoS Attacks

One type of cybercrime that’s becoming a more significant problem in today’s digital age is distributed denial of service (DDoS) attacks. What makes these attacks so dangerous, and how can you stay ...

Malicious Ads Are Being Used to Infect Victims with Malware

Cybersecurity researchers at Malwarebytes have recently highlighted a worrying trend where ransomware attacks are facilitated through malicious advertisements for commonly used software. By exploiting the credibility of popular applications, these cyber-threats disguise ...

Microsoft Fixes Excel Data Bug

Countless businesses use Microsoft Excel to track and sort data, but a long-running bug has been a source of frustration among users. It is no longer an issue, thanks to a new ...

Blog

Bitwarden’s Passkey Feature for Businesses

Bitwarden’s Passkey Feature for Businesses

Today's companies need some way to authenticate user access to protect their systems and sensitive data from unauthorized access. Passwords[...]
Improving Productivity in the Workplace

Improving Productivity in the Workplace

As an employer, your primary focus is keeping your business afloat by maintaining staff productivity, which increases company efficiency and[...]
The Rise of Conversational AI: Transforming Customer Support

The Rise of Conversational AI: Transforming Customer Support

If the thought of "chatting" with artificial intelligence seems alien to you, you might be surprised that you're already doing[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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