Austin (512) 336-2970

Blog

Collaboration Tools for Improved Productivity and Teamwork

The modern workforce has shifted significantly over the past decade. Previously, employees commuted to physical offices where they worked in person. More recently, many positions transformed into work-from-home opportunities that allow employees ...

Strengthening Cybersecurity Defenses in Real-Time

Cyberattacks are a big business problem and can occur when you least expect them. Strengthening cybersecurity defenses in real-time offers a modern way to protect your business and its digital assets. What ...

How to Create an Effective Disaster Recovery Plan for Your Business

A solid disaster recovery plan for businesses is essential in today’s tech-focused world. Without one, companies risk their reputation, customers’ personal information, and profits in the wake of an unpredictable event that ...

Using Digital Whiteboards for Teamwork

Collaborating with a team that’s spread out can be a challenge. One way to address it is by using digital whiteboards. These are virtual platforms where teams can work together, brainstorm, and ...

Protect Your Business: Getting to Know the Top Software Threats

MITRE, a leading organization in the field of security, recently shared its list of top software threats for 2023. The top spots remain occupied by the same software bugs as last year. ...

Hackers Fool Multi-Factor Authentication

In the world of cybersecurity, change is the only constant. For many business owners, multi-factor authentication (MFA) has been the go-to option for extra security. But hackers today are more ingenious, working ...

Why Your Business Needs a Knowledge Management System

What if you could download and store industry-related knowledge from each employee at your business? A knowledge management system (KMS) does just that. It streamlines the way businesses organize and share their ...

Old OS, New Risks: The Implications of Firefox’s 115 Update for Businesses

When running a business, you have to keep your technology up-to-date. That includes the programs running on your computers. Mozilla Firefox has a new update called Firefox 115. This update doesn't support ...

Navigating the Future of Work: How Technology Is Changing the Workplace

Over the last few years, there have been drastic shifts in how people work. Technology and the COVID-19 pandemic are the two main drivers of these changes. Businesses now face the challenge ...

Apple’s Latest iOS 16.5.1 Updates Security Flaws

Running a business involves keeping your devices and digital assets secure. Fresh concerns have emerged with the recent discovery of two significant vulnerabilities in Apple's software. These vulnerabilities were exploited in Apple ...

Blog

Protecting Your Business From Deepfake Technology

Protecting Your Business From Deepfake Technology

Have you ever noticed movies where a scene flashes back to an actor’s younger version? Before 2017, they used a[...]
Customer Engagement 101: Best Practices for Small Businesses Using Email Platforms

Customer Engagement 101: Best Practices for Small Businesses Using Email Platforms

As a small business owner, you already prize customer engagement. It's a primary factor in creating a loyal consumer base[...]
How Businesses Can Master the Cloud Computing Landscape

How Businesses Can Master the Cloud Computing Landscape

When you own a business, you spend a lot of your time in "the cloud," managing your data, moving around[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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