Austin (512) 336-2970

Blog

Windows Update Ransomware

When you see a Windows update, you anticipate a security improvement, not a threat. However, a sneaky extortion scam disguised as a Windows update page has recently appeared. Its danger lies in ...

Using Dashboards to Monitor Your Business Performance

Keeping track of your business success is a lot easier with dashboards. This business intelligence reporting tool helps you see your critical business metrics and key performance indicators (KPIs). With dashboards, you ...

How Regular IT Maintenance Boosts Your Business Productivity

Running a business involves taking care of a lot of moving parts. One area you might think about only sometimes is your computer hardware, which includes your servers and other parts and ...

Collaboration Tools for Improved Productivity and Teamwork

The modern workforce has shifted significantly over the past decade. Previously, employees commuted to physical offices where they worked in person. More recently, many positions transformed into work-from-home opportunities that allow employees ...

Strengthening Cybersecurity Defenses in Real-Time

Cyberattacks are a big business problem and can occur when you least expect them. Strengthening cybersecurity defenses in real-time offers a modern way to protect your business and its digital assets. What ...

How to Create an Effective Disaster Recovery Plan for Your Business

A solid disaster recovery plan for businesses is essential in today’s tech-focused world. Without one, companies risk their reputation, customers’ personal information, and profits in the wake of an unpredictable event that ...

Using Digital Whiteboards for Teamwork

Collaborating with a team that’s spread out can be a challenge. One way to address it is by using digital whiteboards. These are virtual platforms where teams can work together, brainstorm, and ...

Protect Your Business: Getting to Know the Top Software Threats

MITRE, a leading organization in the field of security, recently shared its list of top software threats for 2023. The top spots remain occupied by the same software bugs as last year. ...

Hackers Fool Multi-Factor Authentication

In the world of cybersecurity, change is the only constant. For many business owners, multi-factor authentication (MFA) has been the go-to option for extra security. But hackers today are more ingenious, working ...

Why Your Business Needs a Knowledge Management System

What if you could download and store industry-related knowledge from each employee at your business? A knowledge management system (KMS) does just that. It streamlines the way businesses organize and share their ...

Blog

Improving Productivity in the Workplace

Improving Productivity in the Workplace

As an employer, your primary focus is keeping your business afloat by maintaining staff productivity, which increases company efficiency and[...]
The Rise of Conversational AI: Transforming Customer Support

The Rise of Conversational AI: Transforming Customer Support

If the thought of "chatting" with artificial intelligence seems alien to you, you might be surprised that you're already doing[...]
The Dangers of These Social Media Privacy Issues

The Dangers of These Social Media Privacy Issues

Social media is a part of our everyday lives. Despite the many benefits of these platforms, social media privacy issues[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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