Austin (512) 336-2970

Blog

Gmail Adds Encryption for Emails Beyond Your Organization

The FBI reports that phishing emails compromise hundreds of thousands of business accounts every year, and Google is responding with a security tool that can actually stem the tide of dangerous messages: ...

Businesses Paying Ransom Still Lose Their Data

Few things cause a business owner to panic like ransomware. And when systems freeze, files lock, and the business grinds to a halt, paying the ransom feels like the only way out. ...

Houseplants Might Be Behind Your Sluggish Wi-Fi

When Wi-Fi speeds lag in your office, the usual suspects come to mind: bandwidth limitations, network congestion, or aging infrastructure. However, Broadband Genie examined the common reasons for slow Wi-Fi and found ...

New Phishing Kit Turns PDFs Into Malware Traps

Cybercriminals have a new tool to exploit businesses by tricking them into revealing sensitive information. Unfortunately, this one targets a trusted file type that most of us use daily: PDFs. Security researchers ...

Shadow AI Is Undermining Business Control

Artificial intelligence has become part of the typical workday for most of us. From drafting reports to crunching numbers, AI tools eliminate some of the more tedious aspects of work. Who doesn’t ...

Are Your Employees Oversharing Company Data With ChatGPT?

Artificial intelligence tools, such as ChatGPT, are changing not only how we work but also how we think about risk. These tools can boost productivity and spark creativity, but they’ve also created ...

Why Third-Party Breaches Demand Urgent Cybersecurity Action

Most businesses think their security ends at their firewall. It doesn't. When you outsource critical functions, such as cloud infrastructure, payroll processing, or customer data management, you're handing sensitive information to another ...

Smarter Facilities: Technology’s Role in Asset Management

Managing a facility is more complex than ever. Between monitoring equipment, scheduling maintenance, meeting compliance requirements, and managing sustainability goals, facilities managers face mounting pressure. The good news? Technology in asset management ...

Technology Improves Workforce Time Tracking Accuracy

Running a business today means keeping a close eye on every expense, including your labor costs and employee productivity. But controlling the cost of your workforce isn’t just about logging hours anymore. ...

Digital Collaboration Tools are Reshaping Modern Workplaces

Work has fundamentally changed since 2020. As it turns out, the hybrid and remote setups that were initially "temporary" are now a big part of how business gets done. However, that means ...

Blog

Claude AI Vulnerable to Dangerous Prompt Injection Attacks

Claude AI Vulnerable to Dangerous Prompt Injection Attacks

Researchers have discovered a security vulnerability in Claude AI, a popular AI assistant. Cybersecurity researcher Johann Rehberger says that Claude[...]
Small Businesses Thrive With Digital Document Management

Small Businesses Thrive With Digital Document Management

Running a small business is an exciting juggling act. Between handling clients, managing employees, and staying on top of finances,[...]
Smarter Communication: VoIP’s Edge for Small Businesses

Smarter Communication: VoIP’s Edge for Small Businesses

Does your business still have a landline-based telephone system? If so, you could be missing out on some of the[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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