Austin (512) 336-2970

Archive for June, 2024

New Flexible Windows Feature Updates for IT Admins

In a move welcomed by IT administrators, a recent update to the Windows Update for Business deployment service offers greater flexibility in managing feature updates for Windows 11. Previously, feature updates were ...

Can Chatbots Improve Customer Service for Your Business?

AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how ...

The Benefits of Customer Testimonials

Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the uncertainty in ...

New Phishing Threats: Vishing and Quishing Explained

Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool readers. People ...

The Importance of Keeping Your Browser Updated

Is your browser updated? What about your company’s preferred browser? If not, your business, employees, and customers might be facing security vulnerabilities on its various operating systems. A Recent Example of Google ...

Blog

Chrome Admin Privileges Cut To Block Risky Extensions

Chrome Admin Privileges Cut To Block Risky Extensions

How confident are you in your security whenever your team operates on the web? Browser extensions, while useful, can introduce[...]
Cloud Computing in Business Scalability

Cloud Computing in Business Scalability

Few innovations have had a more significant impact on how companies operate, grow, and adapt than cloud computing. Once a[...]
The Benefits of Help Desk Automation for Scaling Support Teams

The Benefits of Help Desk Automation for Scaling Support Teams

When trying to grow your business, your customers and employees are equally important. They’re the heart and soul of everything[...]

Locations

Austin (Mail and Ship to)

5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
(512) 336-2970

Austin (by Appointment)

1144 Airport Blvd
Suite 260
Austin, TX 78702

Company

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Austin metropolitan area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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