We Deliver Excellent IT Service
At The Critical Update Our value proposition is simple.
We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.
Managed IT Services
Resolve potential issues before they impact your business with 24/7/365 monitoring and continual maintenance of your devices, servers, and network. Our team is ready to help anytime.
Business Continuity and Backups
Downtime means lost revenue. Our clients experience 99.99% uptime. Minimize the effects of disasters and stay ahead of hardware failure with the tools and processes in place for a quick recovery.
VOIP
Get crystal clear calls that you can rely on. With no PBX to manage, and a team for support, you save both time and money. Now your staff is no longer tied to a traditional phone and has the freedom to work anywhere.
Cloud Services
Maximize your company's efficiency with on-demand access to your critical data. Gain the power to drive your business forward on any device, whether you're on the road or in the office.
Security Solutions
Proactively secure your network, servers, and computers from malicious viruses, malware, and ransomware so your business can run efficiently and ultimately, increase profitability.
24 x 7 x 365 SUPPORT
Superior service 24 hours a day, 7 days a week, 365 days a year. Speak with one of our knowledgeable technicians anytime you need support.
CUSTOMIZED SUPPORT AGREEMENTS
You can choose an all-inclusive model where no project or out-of-scope labor cost. Forget about hourly rates and having to track how long a technician spent on site. There are no hidden charges in our agreement. Anywhere. Period.
Or you can choose a hybrid agreement to fit your budget and needs. Only pay for what you use.
YOUR IT DEPARTMENT
Concentrate on growing your company while we manage your business-critical IT systems for you. We are completely aligned with the success of your business.
ENTERPRISE-GRADE CYBERSECURITY
There are so many ways for cybercriminals to attack your business that you need a Managed Services IT Company that brings effective solutions to you. Solutions that make business sense!
Schedule Your Free IT Consultation Today
BUSINESS CONTINUITY
Ensure that your data is secure and recoverable in the event of an unforeseen disaster. We provide business continuity and disaster recovery planning customized for your business needs. Back up your mission-critical data files with the right tools and processes.
NETWORK SUPPORT & SECURITY
IT CONSULTING
INFRASTRUCTURE MANAGEMENT
CLOUD INTEGRATION & COMPUTING
Evaluate IT Support With Just Four Questions
Ask the right questions to really understand whether an IT Company is a fit for your organization. Here are the answers you’ll hear from a company that is completely aligned with your business.
ASK
Our Answer
ASK
Our Answer
ASK
Our Answer
ASK
Our Answer
Keep Your Monthly IT Costs Predictable
Austin (Mail and Ship to)
5114 Balcones Woods Dr.
Suite 307-429
Austin, TX 78759
Phone: (512) 336-2970
Austin (By Appointment)
1144 Airport Blvd
Suite 260
AustinTX 78702
Phone: